My Account info
• How do I create an account?
• How do I edit my account information?
• I forgot my password.

Billing Questions
• What are my payment choices?
• When will my credit card be charged?
• Do I have to pay sales tax?
• I need a copy of my receipt/invoice.

Shipping Questions
• How do I return my product?
• How much is my shipping?
• When will my order ship?
• Do you ship internationally?
• What is the Return Policy?

Order Info
• Has my order shipped?
• How do I track my order?
• When will my backorder arrive?
• How do I cancel my order/item?

Other Frequently Asked Questions

Good Samaritan Medical Supply

• We are dedicated to providing you with quality products to live your life to the fullest, and offer a wide variety of brands at competitive prices

• We also offer confidential shipping, upon request.

• For Medicare & Medi-Cal Recipients, we will gladly obtain a prescription from your doctor and bill Medi-Cal. Also for your convenience we have a monthly reminder call service or monthly standing order service at no charge.

• Our dedicated, compassionate and knowledgeable staff will assist you with ordering the right products for your special needs.

• We understand that quality of life is just as important as quality of years. With our products, we can help you minimize and possibly eliminate the restrictions put on your social life and performance of daily activities.